Coaching is a different delivery system for training, since training, especially with long term managers and people who are further along in their careers, is not working. The coach works with the manager to tailor the training program in skill areas where we will have an impact. The coach helps managers make behavioral changes needed for growth.
3 tips to effective coaching:
- You need permission to coach. The effective coach defines the boundaries of her relationships with each manager. Key strategy for HR coach is set the situation up so the person asks for help, rather than me forcing the help upon her.
- The Coach is not in control. The HR professional is a resource for managers who seek out her services. She does not control the relationship or the actions and decisions of the person she is coaching.
- Be a knowledgeable coach and resource - Tell the Truth When You Don’t Know the Answer
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